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Privacy Policy

Last updated: March 26, 2026

1. Introduction

Modapaya LLC (dba KasaBase) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the KasaBase platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, company name, and billing information when you create an account or subscribe
  • Business Data: Products, inventory, customer records, orders, invoices, and other data you input into the platform
  • Communications: Messages you send through support tickets, live chat, contact forms, or email
  • Payment Information: Credit card and billing details processed securely through our payment providers (Stripe)

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, clicks, session duration, and interaction patterns
  • Device Information: Browser type, operating system, device identifiers, IP address, and screen resolution
  • Cookies: We use cookies and similar technologies as described in our Cookie Policy
  • Log Data: Server logs including access times, referring URLs, and error reports

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing, operating, and maintaining the Service
  • Processing transactions and sending related information (invoices, receipts)
  • Sending administrative notifications (security alerts, support messages, updates)
  • Improving and personalizing the Service
  • Analyzing usage patterns to improve features and performance
  • Responding to your inquiries and providing customer support
  • Complying with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party providers who perform services on our behalf (hosting, payment processing, email delivery, analytics)
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit consent to share information

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (TLS 1.2+) and at rest (AES-256)
  • Regular security audits and vulnerability assessments
  • Role-based access controls for internal staff
  • Automated backups and disaster recovery procedures

While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we retain data for up to 30 days to allow for data export, after which it may be permanently deleted. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

7.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

7.2 European Residents (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority. Our legal basis for processing personal data includes contract performance, legitimate interest, and consent.

8. Third-Party Services

The Service may integrate with third-party platforms (Amazon, Etsy, eBay, Shopify, Stripe). Your use of these integrations is subject to the respective third party's terms and privacy policies. We are not responsible for the practices of third-party services.

9. Children's Privacy

The Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. We encourage you to review this Policy periodically.

11. Contact

For privacy-related questions or to exercise your rights, contact us at:

Modapaya LLC (dba KasaBase)
6121 W Park Blvd B116
Plano, TX 75093
contact@kasabase.com